Payment Terms

At PHZON, we are committed to providing customers with a secure, transparent, and convenient payment experience. This Payment Terms page explains the payment methods available on our website, how payments are processed, and important information related to transactions.

Accepted Payment Methods

PHZON may accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Shop Pay

  • Google Pay

  • Other payment methods displayed during checkout

Available payment methods may vary depending on your location, device, browser, currency, and payment provider.

Only the payment options shown during checkout are available for your order.

Secure Payment Processing

All payments made through PHZON are processed through secure and encrypted payment systems.

PHZON does not store your complete credit or debit card information on our own servers. Payment information is handled by authorized third-party payment providers according to their applicable security standards.

Payment Authorization

By placing an order with PHZON, you authorize us and our payment service providers to charge your selected payment method for the total amount displayed during checkout.

Your total order amount may include:

  • Product prices

  • Shipping charges

  • Applicable taxes

  • Discounts or promotional adjustments

  • Other charges clearly displayed before payment

Customers are responsible for ensuring that all payment and billing information entered during checkout is accurate and complete.

Order Confirmation

After payment has been successfully authorized, an order confirmation will be sent to the email address provided during checkout.

The confirmation may include:

  • Order number

  • Purchased items

  • Order total

  • Shipping information

Please review your order confirmation carefully and contact us as soon as possible if you notice an error.

Payment Verification

For security and fraud-prevention purposes, certain orders may require additional verification.

We may review:

  • Payment authorization

  • Billing information

  • Order details

  • Shipping information

  • Transaction security

If additional verification is required, we may contact you before processing the order.

Orders that cannot complete the required verification may be delayed or canceled.

Declined or Failed Payments

A payment may be declined for reasons including:

  • Incorrect card information

  • Incorrect billing details

  • Insufficient funds

  • Expired payment method

  • Bank restrictions

  • Payment-provider security checks

  • Suspected unauthorized activity

If your payment is declined, please verify the information entered or contact your bank, card issuer, or payment provider.

PHZON does not control payment approval decisions made by financial institutions or third-party payment providers.

Pricing and Currency

Product prices and the applicable transaction currency are displayed on our website and during checkout.

The complete order total will be shown before you submit payment.

If your payment account uses a different currency, your bank or payment provider may apply:

  • Currency conversion fees

  • Foreign transaction fees

  • Other processing charges

These charges are determined by your financial institution and are not controlled by PHZON.

Taxes

Applicable taxes may be calculated based on the shipping destination and relevant tax requirements.

Any applicable tax amount will be displayed during checkout before payment is completed.

Discount Codes

Valid discount codes must be entered during checkout before completing payment.

Promotional codes may be subject to:

  • Expiration dates

  • Minimum purchase requirements

  • Product exclusions

  • Usage limitations

  • Customer eligibility requirements

  • Other stated promotional conditions

Discount codes cannot normally be applied after an order has been completed.

Payment Errors or Duplicate Charges

If you believe there has been a payment error or duplicate charge, please contact us and provide:

  • Your order number

  • Email address used during checkout

  • Transaction details

  • Description of the issue

For security reasons, please do not send complete payment card numbers, passwords, or other sensitive financial information by email.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will attempt to accommodate your request; however, changes or cancellations cannot be guaranteed after the order has entered processing or shipment.

Orders that have already shipped must follow our Return and Refund Policy.

Refunds

Eligible refunds are processed according to our Return and Refund Policy.

Approved refunds will normally be issued to the original payment method used for the purchase.

After a refund has been issued, your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.

Contact PHZON

For questions regarding payments, charges, refunds, or existing orders, please contact us:

Business Name: PHZON

Email: info@phzon.com

Phone: +1 973-992-4698

Business Address: 2378 Zanker Rd, San Jose, CA 95131, United States

When contacting us about an existing order, please include your order number and the email address used during checkout so we can assist you more efficiently.